ostermanpropane - Osterman Propane
Osterman Propane has served residential, commercial, and industrial customers throughout New England since 1960. Today, 50 years after Ernest Osterman founded the company in Whitinsville, Massachusetts, Osterman Propane remains a family-operated business committed to providing superior service and excellent value to our customer. Three generations of the Osterman family are involved in the business and have overseen the company’s steady growth. In 1983, the company was serving 2,000 customers in Massachusetts. In 1990, it expanded into Connecticut, building a new customer service center and storage facility in Plainfield and adding 4,000 additional customers. By 2000, the company was serving 30,000 customers from 10 locations. By 2010, when Osterman Propane celebrated its 50-year anniversary, it was serving 80,000 customers in 1,000+ communities across New England, including in Massachusetts, Rhode Island, Connecticut, New Hampshire, and Vermont. The company currently employs 200 team members and continues to grow.
Although Osterman Propane is one of the largest propane marketers in the Northeast and one of the 20 largest in the United States, the company still operates according to its founding values. The company believes that its customers are its most important asset and considers customer service its highest priority. The company offers 24-hour emergency service and employees are on-call 365 days a year. When customers place a call to one of the branch offices, day or night, a real person will be available to provide prompt and personalized service. Accordingly, more and more people are turning to Osterman Propane for their home heating, hot water, cooking, drying, and other needs. In addition to these propane applications, many customers enjoy the convenience and beauty of gas hearth fireplaces. Osterman Propane sells White Mountain Hearth equipment from Empire Comfort Systems, Inc., and works with many other local hearth dealers. The company is a member of NewEngland Propane Gas Association, National Propane Gas Association, and the National Association of Home Builders.